Return Policy
Please ship back to:
Civilized Nation Attn: Returns or Exchanges
272 Main Street,
Paterson, New Jersey
PLEASE PRINT AND INCLUDE INSIDE THE RETURNING PACKAGE: https://docs.google.com/document/d/1Vo4PF8yqrOFLulHit3AbAetZCFH9OvWLheKOpxNscwQ/edit?usp=sharing
Civilized Nation offers our customers the option to return any unused/unworn merchandise at the customer's expense within 30 DAYS of purchase for REFUND or EXCHANGE. The original shipping fee will not be reimbursed.
The packaging must be completely intact and all tags attached in order to process a return. Any footwear returns must be shipped double boxed in its original packaging. If a product has factory flaws (i.e. loose stitching, glue stains, broken straps, etc...), please contact the vendor directly to open a claim. We do not provide refunds for worn or damaged merchandise. After processing a return, the customer will be granted an online gift code equal to the dollar amount of the item returned. Please note that the customer is responsible for shipping the item back to us. The original shipping fee will not be reimbursed.
If we can help with anything else, please don’t hesitate to get back in touch with us!
*** ALL SALE ITEMS ARE FINAL SALE***
*** REFUNDS ARE ONLY PROCESSED ONCE ITEM(S) IN CIVILIZED NATION'S POSSESSION***