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Return Policy

Please ship back to:

Civilized Nation Attn: Returns or Exchanges
272 Main Street,
Paterson, New Jersey

PLEASE PRINT AND INCLUDE INSIDE THE RETURNING PACKAGE: https://docs.google.com/document/d/1Vo4PF8yqrOFLulHit3AbAetZCFH9OvWLheKOpxNscwQ/edit?usp=sharing

 

Civilized Nation offers our customers the option to return any unused/unworn merchandise at the customer's expense within 30 DAYS of purchase for REFUND or EXCHANGE. The original shipping fee will not be reimbursed.

Please note, when returning items to us online, you are responsible for the cost of the return. It is also your responsibility to ensure the goods reach our premises as we cannot be responsible until they reach us.
In the meantime you can jump back on our site and place a new order for the size you’d like to receive, or alternatively you can wait for your refund to appear before placing this second order.

The packaging must be completely intact and all tags attached in order to process a return. Any footwear returns must be shipped double boxed in its original packaging. If a product has factory flaws (i.e. loose stitching, glue stains, broken straps, etc...), please contact the vendor directly to open a claim. We do not provide refunds for worn or damaged merchandise. After processing a return, the customer will be granted an online gift code equal to the dollar amount of the item returned. Please note that the customer is responsible for shipping the item back to us. The original shipping fee will not be reimbursed.

If we can help with anything else, please don’t hesitate to get back in touch with us!

*** ALL SALE ITEMS ARE FINAL SALE***

*** REFUNDS ARE ONLY PROCESSED ONCE ITEM(S) IN CIVILIZED NATION'S POSSESSION***

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